Renewable Energy Consumer Code

1 World Solar are members of the Renewable Energy Consumer Code (RECC). The Code covers firms who sell small-scale renewable energy or low carbon technologies and is backed by the Trading Standards Institute (TSI).

The aim of the code is “to ensure that consumers wishing to install a small-scale heat or power generation unit for their homes have the necessary confidence and service standards so that they can make an informed choice.”

RECC also offers a dispute resolution service in the event of a dispute between an installer and consumer relating to the installation of a small-scale renewable energy system.

For more information about RECC please visit their website www.recc.org.uk

As part of our requirements through RECC, all deposit we receive from customers are registered through our deposit protection scheme Quality Assured National Warranties (QANW) callled The Deposit and Workmanship Warranty Insurance (DAWWI) Scheme.

For more information about DAWWI and to download an informative PDF leaflet please CLICK HERE.

For more general information about QANW please visit their website www.qanw.co.uk